Refund Policy

Last updated: July 2026

Refunds due under our Cancellation Policy are processed to your original payment method within 10–15 business days of written confirmation of cancellation.

If a specific named hotel, safari slot, or experience included in your itinerary becomes unavailable after booking and no comparable alternative is accepted, the corresponding amount will be refunded in full.

Processing fees charged by payment gateways or banks are non-refundable. For any refund query, contact info@toursdirector.com with your booking reference.